The reservation is considered concluded only when the guest receives a confirmation email from Bertuzzi Homes and proceeds to make the payment according to the instructions provided in the confirmation email.
A registered guest can book the apartment through the Site if available for the dates and number of people requested. After checking availability, he/she will be able to see the summary of the request, enter the information and personal data requested and confirm the booking request. After sending the request, the guest will receive an email summarizing the information sent with the booking request.
Bertuzzi Homes, having assessed the request and availability for the dates of interest to the guest, will send, as appropriate:
The rental is in the name and on behalf of the owner, for tourism purposes, at the prices indicated on the site. The houses are furnished and equipped with kitchen, appliances. Specific needs must be communicated and confirmed in writing in the booking confirmation. Animals are not allowed, unless specifically confirmed. Prices include utilities, final cleaning (unless otherwise indicated). Not included: deposit, requested extras, tourist tax.
The times are indicated on the website. Changes must be agreed upon promptly before arrival at the property. No refunds are provided for late arrivals or early departures. At the end of the stay, the property must be vacated.
At check-in, guests must show an identity document for each member of the group for registration purposes, which the owners are required to do.
The total number (adults and children) must not exceed the number indicated on the website. A single child up to 3 years old is not counted. Access to the apartments may be denied in case of excess of guests compared to the number declared and confirmed.
The accommodations are delivered clean and functional. Guests must maintain order and dispose of waste. Otherwise, extra charges may be charged. The owner can access for maintenance work.
Cancellations within 45 days of arrival will result in a 50% charge of the total reservation amount. No refunds but the total charge will be applied for cancellations less than 7 days from the check-in date.
Changes in period or accommodation are treated as cancellations, unless otherwise agreed with the property. After 24 hours of the missed arrival, the reservation is considered cancelled and charged in full to the guest.
By accepting the Conditions, the guest agrees to indemnify Bertuzzi Homes from any claim or damage from third parties related to the violation of these terms or third party rights.
GUESTS DECLARE THAT THEY HAVE READ, UNDERSTOOD AND ACCEPTED ALL THE POINTS OF THIS DOCUMENT.
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