hello@bertuzzihomes.com | +39-348-9226019
enit
hello@bertuzzihomes.com | +39-348-9226019
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Terms and Conditions

Booking Terms and Conditions

Guests who proceed with the booking declare that they have read, understood and accepted the following.

Booking procedure

The reservation is considered concluded only when the guest receives a confirmation email from Bertuzzi Homes and proceeds to make the payment according to the instructions provided in the confirmation email.

A registered guest can book the apartment through the Site if available for the dates and number of people requested. After checking availability, he/she will be able to see the summary of the request, enter the information and personal data requested and confirm the booking request. After sending the request, the guest will receive an email summarizing the information sent with the booking request.

Conclusion of the rental agreement

Bertuzzi Homes, having assessed the request and availability for the dates of interest to the guest, will send, as appropriate:

  1. A communication rejecting the booking request due to unavailability or other reason that makes the booking unsuitable
  2. a communication of approval/confirmation of the reservation. In this case, the email will contain the instructions for paying for the reservation. The confirmation will block the house until the time necessary to receive the payment. Only once the payment has been received, the reservation can be considered concluded in all respects and the apartment will be reserved for the guest booking for the stay.

Rental prices and extras

The rental is in the name and on behalf of the owner, for tourism purposes, at the prices indicated on the site. The houses are furnished and equipped with kitchen, appliances. Specific needs must be communicated and confirmed in writing in the booking confirmation. Animals are not allowed, unless specifically confirmed. Prices include utilities, final cleaning (unless otherwise indicated). Not included: deposit, requested extras, tourist tax.

  1. Caution: Upon arrival at the property, guests will be asked to pay a deposit of €350. This amount will be returned, subject to assessment of any damage caused to the property, at the end of the stay.
  2. Tourist tax
    Guests are required to pay on site the tourist tax provided by the Municipality of Aprica. The amount of the tax is 1.50 per night (for a maximum of 5 consecutive nights) for all guests aged 12 years and older.

Check-in and Check-out

The times are indicated on the website. Changes must be agreed upon promptly before arrival at the property. No refunds are provided for late arrivals or early departures. At the end of the stay, the property must be vacated.
At check-in, guests must show an identity document for each member of the group for registration purposes, which the owners are required to do.

Number of guests

The total number (adults and children) must not exceed the number indicated on the website. A single child up to 3 years old is not counted. Access to the apartments may be denied in case of excess of guests compared to the number declared and confirmed.

Cleaning and maintenance

The accommodations are delivered clean and functional. Guests must maintain order and dispose of waste. Otherwise, extra charges may be charged. The owner can access for maintenance work.

Rules of conduct

  1. Tenants must respect the neighborhood and not cause disturbance. Noise after 10:30 p.m. is prohibited,
  2. The property is to be used for legal purposes only,
  3. Close doors and windows with heating/air conditioning on,
  4. Respect the assigned area,
  5. Guests are responsible for any damages.

Cancellations and changes

Cancellations within 45 days of arrival will result in a 50% charge of the total reservation amount. No refunds but the total charge will be applied for cancellations less than 7 days from the check-in date.

Changes in period or accommodation are treated as cancellations, unless otherwise agreed with the property. After 24 hours of the missed arrival, the reservation is considered cancelled and charged in full to the guest.

Indemnity

By accepting the Conditions, the guest agrees to indemnify Bertuzzi Homes from any claim or damage from third parties related to the violation of these terms or third party rights.

GUESTS DECLARE THAT THEY HAVE READ, UNDERSTOOD AND ACCEPTED ALL THE POINTS OF THIS DOCUMENT.

Bertuzzi Homes | Copyright ©

We believe that every stay in our homes should be unforgettable; a romantic holiday, a trip with family or friends...



+39 348 9226019

hello@bertuzzihomes.com


Luxury Chalet - Via Europa, 43 

Panoramic Attic - Via Valtellina, 2
23031 Aprica (SO)